Network Solutions Unlimited Blog

Your business’ technology is the best tool for its success… or it can be, at least. In order for you to see the kind of value from your tech that you’d expect of it, you need to approach it by making good decisions. We wanted to go over a few ways not to do so, to help you avoid undesirable situations.

We live in an era of upgrades. For example, how often do you upgrade your smartphone? Do you give the same care and attention to your business’ technology? Oftentimes users ignore the signs that it is time for an upgrade even when they are crystal clear, just saying to themselves, “I’ll get by just fine.”’ This is not the correct mentality. You need to be able to identify when older devices are holding you back and take steps toward replacing them with better, more powerful ones.

As a modern business, your success depends on your technology functioning properly. As many businesses have discovered when their solutions did not function as intended, the effects can have considerable impact to their success rates. To help keep your business running, you need to be sure that your solutions are maintained.

Not too long ago, businesses would seek out technology professionals for help in resolving difficulties. Nowadays, the way companies go about IT maintenance has been turned on its head. Instead of reacting to major hardware failure, businesses are finding it more economical to proactively maintain their technology, preventing major issues from happening in the first place.

The traditional break-fix IT model, where businesses would wait until their technology was legitimately broken before seeking professional assistance, has been forsaken for the more convenient and less-expensive managed IT service model. In part, this is because companies now leverage technology in unprecedented bulk, relying heavily on the continued functionality of their technology solutions in order to maintain operations. In other words, it becomes extremely expensive to replace hardware whenever something breaks down. Therefore, it’s more effective if your business takes a more conscientious approach to prevent issues from evolving into major problems.

Managed IT services were created specifically for businesses that want to take a proactive approach to technology maintenance. In comparison, break-fix IT takes a reactive approach, only fixing problems that make their way to the surface, and only when they directly affect your business’s operations. Obviously, managed IT is the more desirable of the two, and it can save your business money by preventing small issues from blossoming into expensive problems that could lead to downtime.

Here are some of the major reasons why choosing a managed service approach to IT is superior to the traditional break-fix repair strategy.

• Fewer capital costs: Technology is expensive. There’s no getting around this fact. Naturally, you want to replace your technology as little as possible due to the immense up-front costs of doing so. This means that you need to take exceptionally good care of your technology if you want to limit your expenses in the long run. Plus, the amount of money that you invest in your managed services agreement can now be recorded as an operating expense, further mitigating your capital expenses.
• Reduced management responsibility: One of the key benefits of the managed IT service model is that your business doesn’t need to spend as much time dealing with technology repair problems, and can instead focus on improving business operations. In other words, the responsibility of handling your technology is taken care of for you, so you can concentrate on what matters most: running your business.
• Quality technology maintenance: If your team doesn’t regularly handle IT maintenance, and you don’t have an internal IT department, chances are that your technology isn’t getting the attention it needs in order to stay up to date. By outsourcing this responsibility to a managed service provider, you can rest easy knowing that your IT is being handled by trained professionals.

The fact that IT plays such an important role in your business's success shouldn’t be undermined by going with traditional break-fix IT support. We guarantee that no break-fix IT support company can provide your business with the same care and attention that Network Solutions Unlimited can. We understand the importance of technology to the workplace environment, and we’ll do everything that we can to keep your systems in working order. For more information, reach out to us at (217) 428-6449.

How does your business handle technology problems that come with using servers, workstations and other solutions in the workplace? Do you solve problems as they come up, or do you take a proactive stance to keep your tech under control? Either way, the fact remains that break-fix IT is an inefficient and wasteful way of approaching your technology solutions, especially with managed service providers changing the way SMBs implement technology.